Our preferred method of payment is by Internet Bank transfer.
Bank details are:- Santander Bank,
Account number:- 03696693
Account name:- Lucky-Lite Caravan Storage
Payment is also currently accepted by cash or cheque for your first payment including payment of the refundable key-fob deposit. [ conditions apply* ]
We do not accept credit or debit cards.
FIRST PAYMENT UPON ARRIVAL or to secure a space:-
Payment is due immediately. The charges are pro-rata for the annual rate, but a full quarter is due for the quarterly option, with a credit note to be set against the second quarterly payment.
For secure and monitored site access we have secured the site with the latest CCTV and electronic access system. Each customer is provided a unique key-fob which identifies the customer and enables them to access the area of the site where their caravan is located. A refundable deposit of £35.00 is charged for this access keyfob. [ conditions apply* ]
Payment is due on or before:- 1st. April
Payment is due on or before:- 1st. January, April, July or October
Defined as payments received after:- 7th. January, April, July or October
Quarter PLUS £15.00 LATE PAYMENT
For payments received after 21st. January, April, July or October
Quarter PLUS £30.00 EXTRA LATE PAYMENT
NON - PAYMENT
1) If the space is empty after the 1st. of January, April, July or October, and the payments have not been received, we shall assume that the space is no longer required, and may allocate it to another customer.
2) If the caravan remains on the site after the 1st. of any quarter, and the payment is not received by the 7th. of the month, then the weekly charge will be £35.00p.
Any payment made by cheque which is subsequently either returned to us as "refer to drawer" or "please represent" or "payment stopped", or any other reason, will be charged £20.00 for each event to cover the charges made by our bank and the administration necessary to collect that payment.
Please ensure sufficient funds are available to meet the cheque.
To avoid late payment surcharges, the valid payment must be received in the office by the due date. Allow at least 5 working days for the Post Office to deliver the mail.
If you give notice that you intend to leave the site, refunds will be paid in accordance with the guidance from the Office of Fair Trading, [OFT]. When the particular space that you were renting is re-let to another customer, a refund will be payable from only that date onwards, less an administration fee of £15.00p. This OFT ruling applies to annual & quarterly payments.
ACCESS 'KEYFOB' DEPOSIT [ *Conditions ] To qualify for a refund the access 'keyfob' must be returned in good re-usable condition, and no later than the end of the quarter.
We are unusual in that we allow, without penalty, a period of 7 days after the date by which the payment is due. Customers who exceed that period are charged a 'late payment surcharge' of £15.00. Customers who are a further 14 days late or more, the surcharge will be increased to £30.00.
Customers who are 21 days late in payment on more than 2 occasions without prior agreement, may be asked to make other arrangements for storing their caravan.
Further non-payment will result in a weekly charge of £35.00p.
MOVING TO ANOTHER SPACE If you wish to move to another space on the site, subject to availability, an administration fee of £25.00 will be due.